Privacy 

Privacy 

We take the security of your personal information very seriously. We keep only what we need to provide you with a good service around training, projects or resources from our shop - and to meet legal responsibilities.

The personal information we collect

  • When you purchase an item from the shop we keep your name, delivery address, billing address and email address, product selections and payment information you give us - plus any other details you give us to complete the purchase 

  • All shop purchases  undertaken on-line are subject to the PayPal Privay policy which you can read in full here

  • When we deliver a project or training, we keep names, postal addresses and email addresses you give us, billing address, correspondence sent to you, or received from you, payment details, evaluation and feedback given to us with consent, plus any other details you provide to us to carry out the agreed work

  • When you register on a mailing list we keep your name and email address solely for the purpose of providing information about JABADAO and it's work.  You may Unsubscribe at any time. Or email us at info@jabadao.org to remove your name from the list

  • where you are on the internet (e.g. the URL you came from, IP address, domain types like .co.uk and .com), your browser type, the country and telephone area code where your computer is located, the pages of our website(s) that were viewed during your visit and any search terms that you entered on our website(s). 

How we collect personal information

   Information you give us directly

  • buying products from the website Shop

  • competing Contracts/Briefing Sheets for Projects and Training

  • signing up to a Newsletter and/or providing details to receive course handouts

  • communicating with us by phone, email or letter

  • filling in feedback forms at events

  • talking to us about our work at events telling us what you think about what we do

  • allowing us to gather film and photographs at events 

  Via our website

  • When you visit our website  we collect technical information including the internet protocol (IP) address used to connect your computer or device to the internet, as well as information about your visit to the website.

  • When you visit our website, cookies, small files stored on your computer help us to know who you are, remember what you’ve looked at and liked, and make using our websites better and easier. You can see more about our Cookies policy here.

What we use it for

We use this information to:

  • sell you products and services and provide information you have asked for

  • allow you to purchase and receive goods and services

  • administer payments

  • send you newsletters, updates, course handouts and other information

  • organise and run projects and events

  • evaluate and improve our work

  • manage our website, including data analysis of usage

  • deal with enquiries and/or complaints

  • carry out our legal obligations 

  • improve what we do

  • tell funders about our work

  • inspire others to get involved

Communicating with you

   Essential

  • we will send order confirmations, invoices and emails connected to shop purchases, events, training and projects

   Other

  • we will send newsletters, blogs and handouts only if you request them

  • we will communicate through Facebook and Twitter if you sign up

What we share

JABADAO will not sell or pass on your information to any other organisations.

We use service providers where it is necessary to enable us to manage the company.  These may share your information in order to be able to carry out their work. We use the following service providers who are acting as approved information processors on our behalf. They are  required to comply with UK information protection laws and ensure they have the appropriate controls in place to protect the security of your information. You can find out more information about their policies here:

  • ​email service provider:  Google 

  • payment manager to fulfil your shop order: Paypal 

  • website hosting: Wix 

  • cloud storage: iCloud

Transmitting information over the internet is generally not completely secure, and we can’t guarantee the security of your data. However, we have robust procedures in place to keep your data secure once we receive it.

How long we keep your information

In general, we remove or securely destroy your data seven years after the year in which it was collected. However if you exercise your right of erasure, we will remove it from our records when you ask us to.

Requesting details of the information we hold

Under the Data Protection Act 1998, you may request details of any personal information we hold about you. Please send such requests to JABADAO, 10 Court Farm, Stutton Road, Brantham, Manningtree, CO11 1PW

Cookies 

 

We put small files (known as ‘cookies’) onto your computer to collect information about how you browse the site.  Cookies aren’t used to identify you personally.

 

Measuring website usage (Google Analytics)

Cookies are used to measure how you use the website so it can be updated and improved. We use Google Analytics to collect information about how you use this site. 

 

Google Analytics stores information about:

  • the pages you visit 

  • how long you spend on each page

  • how you got to the site

  • what you click on while you’re visiting the site

 

We don’t collect or store your personal information (eg your name or address) so this information can’t be used to identify who you are.

 

Find out more about how to manage cookies:  http://www.aboutcookies.org